Homeowners Beware!

San Antonio Local Roofers
By San Antonio Local Roofers March 13, 2019 02:12

Homeowners Beware!

Story Highlights

  • They come into a storm damaged area, hire or bring with them teams of high pressure sales people to blitz neighborhoods, repeatedly going door to door and pressuring the homeowner to allow them to file a claim on their roof for a replacement. They insinuate that there is a short window of time to file a claim (which is not true).
  • The purpose is to scare homeowners into a quick decision so that the Storm Chaser can get as much work as quickly as possible and then, disappear from the storm area. While there have been legitimate storm claims, the largest concern is regarding the quality of the roof job that the homeowner receives. Historically companies that start up to chase storm work often are out of business when the bulk of the work is done or they have left the area for other, newer storm events. Problems that occur as a result of faulty workmanship often do not show up for a few years, after the company is no longer in business.

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You may have heard of “Storm Chasers” on television – those folks who chase weather events and film them. There is another definition of Storm Chaser and we are concerned that many San Antonio Area homeowners are becoming victims of this type of Storm Chasing scheme.

As you may be aware, there were recent hail storms in our area. There were also hail storms in 2008 that damaged many roofs in our area. There are companies around the U.S. who specialize in chasing this type of work and are dubbed “Storm Chasers”.

They come into a storm damaged area, hire or bring with them teams of high pressure sales people to blitz neighborhoods, repeatedly going door to door and pressuring the homeowner to allow them to file a claim on their roof for a replacement. They insinuate that there is a short window of time to file a claim (which is not true).

The purpose is to scare homeowners into a quick decision so that the Storm Chaser can get as much work as quickly as possible and then, disappear from the storm area. While there have been legitimate storm claims, the largest concern is regarding the quality of the roof job that the homeowner receives. Historically companies that start up to chase storm work often are out of business when the bulk of the work is done or they have left the area for other, newer storm events. Problems that occur as a result of faulty workmanship often do not show up for a few years, after the company is no longer in business.

The roofing companies that have come in from out of town or have convinced struggling construction companies to allow the out of town chasers to use their name are numerous (it only requires a $10 Privilege License in Charlotte!). The chasers offer to handle the entire claim, sometimes even posing as the homeowner to the insurance company. They offer to fully handle the claim which is in reality leaving the customer out of the decision and full understanding of what they are getting. Storm Chasers generally do not offer any details of the work to be done and offer no written WORKMANSHIP guarantees. Even if they do, a guarantee is worthless if the company is no longer in business in our area.

How can you protect yourself?

  • Do not use companies that sell door to door.
  • If you think you may have damage, call your insurance company and a roofing company that is reputable, local and has long standing references in the industry.
  • Check the length of time in business by going on line to the BBB and other governing bodies.
  • Get a second and/or third opinion to insure pricing and quality are in line.
  • If something sounds too good to be true, it usually is.
San Antonio Local Roofers
By San Antonio Local Roofers March 13, 2019 02:12